Privacy Policy

Last Updated: June 2026

Introduction

pure-juniper is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Complete contact forms or enquiry requests
• Request quotes or consultations
• Subscribe to our communications
• Engage our services

This information may include:

• Name and contact details (email address, postal address)
• Property information relevant to energy assessments
• Service preferences and requirements
• Communication history with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address and general location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information to:

• Respond to your enquiries and provide requested information
• Deliver and improve our services
• Process and manage service agreements
• Send relevant communications about our services
• Analyse website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (under confidentiality agreements)
• Equipment manufacturers for warranty registration purposes
• Government authorities when required by law
• Professional advisers including lawyers and accountants

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymise it.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: Level 8, 123 Sustainability Way, Sydney, NSW 2000, Australia